In case you haven’t heard the buzz, Concentrix was recently recognized in “The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2022.” This is a huge deal! It’s the first time Forrester has recognized us in a Wave report on Read more...

The banking and financial services (BFS) industry is driving today’s rapidly evolving digital technologies. Not only have we seen the pandemic accelerating the adoption of digital payments and wallets, contactless banking, and other credit schemes, such Read more...

It’s All About the Factory Floor First, a quick refresher on Six Sigma. If you’ve ever worked for a brand that made something tangible—a car, a laptop, a tube of lipstick, or a bag of chips—you’ve likely heard the term. Created by Motorola USA employees Read more...