The Philippine IT-BPM Industry in Numbers According to the IT and Business Process Association of the Philippines (IBPAP), the Philippines commands ...
Beyond the chime of festive bells and the melodies of carols, the tune of the holidays reverberates with sales pitches and “buy now, pay later” deals. ...
In your healthcare practice, every phone call matters. Missed calls mean missed opportunities—for appointments, medical advice, or billing support. Yet, ...
OP360 is a US-headquartered BPO providing nearshore and offshore support to ambitious companies.
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The Philippines is a leading destination for cost-efficient outsourcing due to its significantly lower labor costs, offering up to 70% savings on labor expenses across various sectors. With an average ...
Healthcare providers in the US struggle with dropped calls when engaging patients over the phone for appointments. Stats show 15-30% of calls get abandoned, leading to a 15% revenue loss due to missed ...
Transitioning from nearshore to offshore can bring its own set of challenges and opportunities. While navigating different time zones, languages, and even regulations may seem daunting, it can provide ...
Award-winning global BPO company OP360 (OfficePartners360) is proud to be Certified™ by Great Place To Work® across its sites in the United States, Colombia, and the Philippines based entirely on feedback from current employees shared through an anonymous and independent survey.
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