Execs In The Know has just published our very first edition of CX Insight Magazine, a quarterly deep-dive into emerging trends in customer experience. In this issue: Gig Sourcing Models...Top CX Trends for 2020...How Big Data Is Impacting CXOs...Q&A with Community Member Brigitte Bailey...Sneak Preview of the New CXMB - Corporate Edition...and more.

(Have a story idea? Submit to info@execsintheknow.com . Want to get this publication in your inbox? Subscribe here!)