Artificial Intelligence

When generative AI was thrust into the tech limelight in late 2023, it was like meeting that hotshot new hire at the office—someone ready to shake things up at the workplace, and whom executive leadership couldn’t get enough of and wanted to integrate Read more...

An engineer at Google made headlines recently when he was put on administrative leave for insisting the company’s AI was sentient . To the untrained eye, published conversations between the engineer and LaMDA, the AI, certainly read like something Read more...

AI has become an integral part of the modern business landscape, with some brands already leveraging its power to transform their operations. In a recent Gladly Connect Live 2024 panel , CX leaders from three brands — Rothy’s , Breeze Airways Read more...