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3/25/2021 2020 was a year marked with extreme challenges that dramatically changed the way we live our lives. As the world continues to rebuild after a global pandemic impacted families and communities, the Teleperformance teams remain steadfast Read more...
#ArtificialIntelligence #ChannelStrategy #EmployeeEngagement #DataAnalytics #ConversationalAI
The pandemic has shifted the world of work and elevated the importance of agility in contact centers to meet the moment – whatever that moment may be. Right now, it’s working from home (WFH) which presents significant challenges for many and addressing Read more...