Know It All (KIA), is our exclusive online community where executive CX end users from corporate brands work together to solve challenges, build strategies, and position for the future.
Join us at Customer Response Summit Clearwater, Florida, March 28-30, 2022. Kick back, put your feet in the sand, and soak up the CX inspiration we all value from CRS.
3/25/2021 2020 was a year marked with extreme challenges that dramatically changed the way we live our lives. As the world continues to rebuild after a global pandemic impacted families and communities, the Teleperformance teams remain steadfast Read more...
#ArtificialIntelligence #ChannelStrategy #EmployeeEngagement #DataAnalytics #ConversationalAI
The pandemic has shifted the world of work and elevated the importance of agility in contact centers to meet the moment – whatever that moment may be. Right now, it’s working from home (WFH) which presents significant challenges for many and addressing Read more...