TP is a global leader in digital business services that consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. #ArtificialIntelligence #Coaching...
This one-day, in-person executive briefing brings CX leaders together to examine how outsourcing is evolving in an AI-accelerated environment. Rising costs, increasing regulatory scrutiny, shifting customer expectations, and rapid automation are reshaping how leaders evaluate partners, manage...
05-07-2026 | 08:30 AM - 04:30 PM PT Redmond WA
Join Avanade, Microsoft, and Execs In The Know for a half‑day forum focused on how agentic AI is reshaping customer engagement and operating models. The program blends strategic insights from Microsoft engineering, contact center leadership, and Avanade with a pragmatic discussion led by Chad...
03-25-2026 | 10:00 AM - 03:30 PM ET New York NY
Assembled is the AI platform for customer support. We help companies manage, forecast, and staff both human and AI agents to deliver more efficient, higher-quality customer experiences. #ArtificialIntelligence #WorkforceManagement #ParticipatingPartners
For years, contact centers layered automation onto human workflows. The next shift redesigns execution itself. In this executive roundtable, we’ll explore what it means to move toward an agentic model, where AI agents handle routine execution, diagnostics, and coordination across systems,...
03-17-2026 01:00 PM - 03-18-2026 02:00 PM ET
ASAPP is an AI solution provider committed to solving the toughest problems in customer service. Our flagship product, GenerativeAgent®, is a platform built from the ground up to handle complex, multi-turn conversations with enterprise-grade performance, safety, and control. ...
Flip is the only Voice AI vendor that can deliver the real deal: Voice AI that doesn’t deflect - it resolves, doesn’t take months to deploy - takes minutes, doesn’t deal in BS - delivers on results. #ArtificialIntelligence #ChannelStrategy #CXConsultingServices #DataAnalytics...
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. #ArtificialIntelligence #ChannelStrategy #CXConsultingServices ...
harpin AI is the growth partner for enterprises. With harpin AI, CX, sales, ops, and marketing teams transform everyday interactions into revenue-driving outcomes, converting faster, personalizing at scale, and unlocking executive and board-level clarity. #ArtificialIntelligence ...
Freshworks builds uncomplicated software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use and quick to deliver results. #ArtificialIntelligence #CustomerRelationshipManagement #EmployeeEngagement
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