Gig Economy

Prepare to lead your organization through a tough labor market with: Insights into key drivers affecting labor markets Best practices & approaches to reinvent labor policies Ideas on how to better manage/leverage outsourced service providers Read more...

As the business world ups its competitive game for a digital age, customer satisfaction can no longer be treated as merely nice to have, or as an ambition metric for the corporate scorecard. On the contrary, it is a business essential that will determine Read more...