Founded in 1988, Humach emerged as a leader in the contact center industry, evolving to integrate the strengths of humans and machines for optimal customer experiences. #ArtificialIntelligence #Coaching/Recruiting/Training #DataAnalytics/VoiceoftheCustomer #EmployeeEngagement ...
Call Center Concierge is a global outsourcing agency that helps clients find their ideal BPO partner. We have a curated portfolio of trusted BPO providers who deliver concierge-level customer care to over 250 clients through 20,000 agents across 10 countries. #ArtificialIntelligence ...
We provide AI and digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #CustomerRelationshipManagement #CXConsultingServices #DataAnalytics/VoiceoftheCustomer ...
Cognigy is revolutionizing Customer Service with the most cutting-edge AI Workforce on the market. Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time. #ArtificialIntelligence #Self-Service #DataAnalytics...
Avantive Solutions is a global leader in contact center and BPO services, specializing in customer experience (CX), strategic sales, and digital marketing solutions. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #CustomerRelationshipManagement ...
COPC Inc. is the global leader in optimizing the customer experience and improving operational performance. With over 28 years of expertise, we provide consulting, training, research, and certification services that deliver measurable results. #ArtificialIntelligence #ChannelStrategy ...
Laivly’s proprietary platform, Sidd, enables the world’s biggest brands to deploy the latest technology to their existing CX programs, swiftly and without extensive integration barriers. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #DataAnalytics...
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. #ArtificialIntelligence #ChannelStrategy ...
Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. #ArtificialIntelligence #DataAnalytics/VoiceoftheCustomer ...
Gladly is the only AI-powered customer service software built around people, not tickets. Unlike traditional ticket-based systems, Gladly uses the customer as the core record. #ArtificialIntelligence #ChannelStrategy #CustomerRelationshipManagement #DataAnalytics/VoiceoftheCustomer ...
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