Call Center Concierge is a global outsourcing agency that helps clients find their ideal BPO partner. We have a curated portfolio of trusted BPO providers who deliver concierge-level customer care to over 250 clients through 20,000 agents across 10 countries. #ArtificialIntelligence ...
We provide AI and digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #CustomerRelationshipManagement #CXConsultingServices #DataAnalytics/VoiceoftheCustomer ...
Avantive Solutions is a global leader in contact center and BPO services, specializing in customer experience (CX), strategic sales, and digital marketing solutions. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #CustomerRelationshipManagement ...
COPC Inc. is the global leader in optimizing the customer experience and improving operational performance. With over 28 years of expertise, we provide consulting, training, research, and certification services that deliver measurable results. #ArtificialIntelligence #ChannelStrategy ...
Laivly’s proprietary platform, Sidd, enables the world’s biggest brands to deploy the latest technology to their existing CX programs, swiftly and without extensive integration barriers. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #DataAnalytics...
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. #ArtificialIntelligence #ChannelStrategy ...
Gladly is the only AI-powered customer service software built around people, not tickets. Unlike traditional ticket-based systems, Gladly uses the customer as the core record. #ArtificialIntelligence #ChannelStrategy #CustomerRelationshipManagement #DataAnalytics/VoiceoftheCustomer ...
TELUS Digital designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #CXConsultingServices #CustomerRelationshipManagement ...
PTP is a professional services firm delivering innovative customer service solutions across contact center and self-service platforms that cut costs, enhance investments, and improve customer satisfaction. #ArtificialIntelligence #ChannelStrategy #CXConsultingServices #Self-Service ...
In this moment of crisis, when the majority of the population is self-isolating at home, technology is an even more vital tool for streamlining crisis communications between companies, their teams and their customers. Prior to the COVID-19 pandemic, IDG's 2019 Digital Business reported 91% of...
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