UJET

                                                                                                                                         BACK TO DIRECTORY

Connect With Us

535 Mission St

San Fransisco, CA 94105

1-877-438-8538

CONTACT US   VISIT WEBSITE

Industries We Serve

  • Education, Nonprofit & Government Services
  • Financial Services
  • Healthcare
  • Hospitality & Travel
  • Industrial
  • Insurance & Legal
  • Manufacturing
  • Outsourcing
  • Real Estate
  • Restaurants, Food & Beverage
  • Retail
  • Security
  • Telecom & Utilities
  • Transportation & Logistics

Categories

Artificial Intelligence, Channel Strategy, CX Consulting Services, Customer Relationship Management, Data Analytics/Voice of the Customer, Employee Engagement, Quality & CSAT, Self-Service, Telephony/Telco/IVR/ACD, Workforce Management

Who We Are

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach.

We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights.

Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

What We Do

UJET offers a comprehensive cloud contact center solution designed to meet the unique needs of SMB and mid-market companies. Our platform provides all the essential features you need to deliver outstanding customer service, including:

Crystal-clear voice quality: Ensure every conversation is clear and professional.

Unified communication channels: Connect with customers seamlessly across voice, email, chat, and messaging.

Intelligent routing: Direct customers to the right agent, every time.

Streamlined agent tools: Empower your team with an intuitive interface and helpful resources.

Real-time reporting and analytics: Gain valuable insights into your contact center performance.

Built-in workforce management: Optimize staffing levels and agent schedules with ease.

Visit our website to learn more about what we offer.

VISIT WEBSITE