Transcom

                                                                                                                                         BACK TO DIRECTORY

Connect With Us

Transcom WorldWide AB PO Box 1214

16428 Kista, Sweden

+46 8 120 800 80

Industries We Serve

  • Business Services
  • Consulting
  • Consumer Electronics, Technology & Software
  • Consumer Goods
  • E-Commerce/Internet Services
  • Education, Non-profit & Government Services
  • Financial Services
  • Gaming & Entertainment
  • Healthcare
  • Hospitality & Travel
  • Industrial
  • Manufacturing
  • Real Estate
  • Restaurants, Food & Beverage
  • Retail
  • Security
  • Telecom & Utilities
  • Transportation & Logistics

Categories

Artificial Intelligence, Channel Strategy, Coaching/Recruiting/Training, CX Consulting Services, Customer Relationship Management, Data Analytics/Voice of the Customer, Employee Engagement, Gamification, Gig Economy, Language Services, Leadership and Brand Culture, Operations, Outsourcing, Quality & CSAT, Self-Service, Social Engagement, Telephony/Telco/IVR/ACD, Training Performance Management, Workforce Management

Who We Are

We provide AI and digitally enhanced customer experience (CX) services to some of the world's most ambitious brands.

More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services.

Over 30,000 of our employees work in over 90 contact centers and work-at-home networks across 29 countries, creating brilliant experiences in customer care, sales, content moderation and back-office services. We help our clients drive their brands forward, customer satisfaction up and operating costs down.

What We Do

We are committed to enhancing brand success and delivering exceptional outcomes for every organization we partner with.

Our services include:

  • CX Services
  • Trust and Safety
  • AI Integration for Customer Experience (CX): Our advanced AI capabilities empower CX teams to deliver exceptional service
  • Operational Insights: We offer in-depth insights into your operations to drive informed decision-making
  • CX Advisory: We partner with you to deliver and govern comprehensive CX transformation initiatives

Visit our website to learn more about what we offer.