TELUS Digital

                                                                                                                                         BACK TO DIRECTORY

Connect With Us

510 W Georgia St, Floor 7,

Vancouver, BC, V6B 0M3

Industries We Serve

  • Automotive
  • Consumer Electronics, Technology & Software
  • E-Commerce/Internet Services
  • Financial Services
  • Gaming & Entertainment
  • Healthcare
  • Hospitality & Travel
  • Restaurants, Food & Beverage
  • Retail
  • Telecom & Utilities

Categories

Artificial Intelligence, Channel Strategy, Coaching/Recruiting/Training, CX Consulting Services, Customer Relationship Management, Data Analytics/Voice of Customer, Employee Engagement, Gamification, Gig Economy, Language Services, Leadership and Brand Culture, Operations, Outsourcing, Quality & CSAT, Self-Service, Social Engagement, Telephony/Telco/IVR/ACD, Training Performance Management, Workforce Management

Who We Are

TELUS Digital crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks and drive innovation. We leverage technology, human ingenuity and compassion to fuel remarkable outcomes and thriving communities in the regions where we operate. Guided by our Humanity-in-the-loop principles, we take a responsible approach to the transformational technologies we develop by proactively addressing the broader impacts of our work.

What We Do

  • Customer Experience (CX): With support in over 50 languages, our solutions include Contact Center Outsourcing, Management Services and Fuel iX, our enterprise grade AI engine.
  • Trust & Safety: We actively manage risk, reputation, security and safety with Content Moderation and Fraud Prevention & Detection services.
  • Digital Services: Our experts design, build and deliver CCaaS, cloud, app development & management and digital workplace solutions, along with intelligent bots and more.
  • AI Data Solutions: Our data annotation, collection and relevance solutions cover 500 languages and dialects across all major data types.
  • Consulting: Specialized services are available for generative AI, digital strategy and CX process consulting.

Visit our website to learn more about what we offer.