TELUS International

510 W Georgia St,

Vancouver, British Columbia, V6B 0M3, Canada

647-207-9130

• Agriculture & Environmental
• Automotive
• Business Services
• Consulting
• Consumer Electronics, Technology & Software
• Consumer Goods
• E-Commerce/Internet Services
• Education, Nonprofit, & Government Services
• Financial Services
• Gaming & Entertainment
• Healthcare
• Hospitality & Travel
• Industrial
• Insurance & Legal
• Manufacturing
• Marketing & Communications
• News Media
• Outsourcing
• Real Estate
• Restaurants, Food & Beverage
• Retail
• Security
• Telecom & Utilities
• Transportation & Logistics

Artificial Intelligence, Channel Strategy, Coaching/Recruiting/Training, CX Consulting Services, Customer Relationship Management, Data Analytics/Voice of Customer, Employee Engagement, Gamification, Gig Economy, Language Services, Leadership and Brand Culture, Operations, Outsourcing, Quality & CSAT, Self-Service, Social Engagement, Telephony/Telco/IVR/ACD, Training Performance Management, Workforce Management

TELUS Digital crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that deliver value for our clients. Our global team members are both passionate ambassadors of our clients’ products and services, and technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include customer experience management, digital solutions, such as cloud solutions, AI-fueled automation, front-end digital design and consulting services, AI & data solutions, including computer vision, and trust, safety and security services.

Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to serve customers and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-Loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work.

• Customer Experience (CX): With support in over 50 languages, our solutions include Contact Center Outsourcing, Management Services and Fuel iX, our enterprise grade AI engine.
• Trust & Safety: We actively manage risk, reputation, security and safety with Content Moderation and Fraud Prevention & Detection services.
• Digital Services: Our experts design, build and deliver CCaaS, cloud, app development & management and digital workplace solutions, along with intelligent bots and more.
• AI Data Solutions: Our data annotation, collection and relevance solutions cover 500 languages and dialects across all major data types.
• Consulting: Specialized services are available for generative AI, digital strategy and CX process consulting.