Sierra

150 Sutter St, Suite 690,

San Francisco, CA, 94104

415-465-1120

• Automotive
• Consumer Electronics, Technology & Software
• Consumer Goods
• E-Commerce/Internet Services
• Financial Services
• Gaming & Entertainment
• Healthcare
• Hospitality & Travel
• Insurance & Legal
• Manufacturing
• News Media
• Restaurants, Food & Beverage
• Retail
• Telecom & Utilities
• Transportation & Logistics

Artificial Intelligence, Data Analytics/Voice of the Customer, Operations, Quality & CSAT, Telephony/Telco/IVR/ACD

Sierra is the platform that helps businesses build better, more human customer experiences with AI. Sierra was co-founded by Bret Taylor, former co-CEO of Salesforce and chairman of OpenAI, and Clay Bavor, previously at Google leading AR/VR, Google Lens, and Google Labs.

Sierra was built by leaders with decades of experience shaping groundbreaking innovations for the world’s top tech companies — now focused on partnering with the world’s best brands to redefine customer experiences. 

With Sierra, companies deploy customer-facing AI agents that communicate in natural language, solve complex problems, and take action in real time—across any channel (voice, chat, email, WhatsApp, ChatGPT, and more).

From helping customers find the right home or product to originating mortgages, managing orders, authenticating patients, and preventing cancellations, AI agents built on Sierra handle complex tasks with enterprise-grade security and compliance.

Leading brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, Wayfair, Redfin, ramp, Safelite, CLEAR, Sonos, DIRECTV have partnered with Sierra to improve customer satisfaction in the moments that matter while driving operational efficiency and revenue growth.