livepro

                                                                                                                                         BACK TO DIRECTORY

Connect With Us

1460 Broadway

New York, NY 10036

 844-207-7999

Industries We Serve

  • Agriculture & Environmental
  • Automotive
  • Business Services
  • Consulting
  • Consumer Electronics, Technology & Software
  • Consumer Goods
  • E-Commerce/Internet Services
  • Education, Nonprofit & Government Services
  • Financial Services
  • Gaming & Entertainment
  • Healthcare
  • Hospitality & Travel
  • Industrial
  • Insurance & Legal
  • Manufacturing
  • Marketing & Communications
  • News Media
  • Outsourcing
  • Real Estate
  • Restaurants, Food & Beverage
  • Retail
  • Security
  • Telecom & Utilities
  • Transportation & Logistics

Categories

Artificial Intelligence, Customer Relationship Management, Self-Service, Telephony/Telco/IVR/ACD, Workforce Management

What We Do

livepro is a knowledge management platform designed to improve the efficiency and effectiveness of customer service teams, particularly in contact centers. It offers solutions for managing and delivering accurate, consistent, and fast answers to customer queries, enhancing both agent performance and customer satisfaction.

Who We Are

With its feature-rich yet easy-to-use, livepro serves as a single source of truth, seamlessly integrating into the existing contract center toolkit. By leveraging livepro, contact centers can increase speed to knowledge, reduce onboarding, lower Average Handling time (AHT), and enhance compliance and customer satisfaction. livepro is the only knowledge management system that as COPC Inc. approved technology provider status which makes it a trusted choice for contact centers worldwide.

Visit our website to learn more about what we offer.