Laivly’s proprietary platform, Sidd, enables the world’s biggest brands to deploy the latest technology to their existing CX programs, swiftly and without extensive integration barriers. Laivly’s agent copilot and self-service solutions create real, measurable impact across every key performance indicator in the contact center.
Collectively, our team has decades of hands-on contact center experience, at every level, from agents and leads to operations managers and IT personnel. We understand your CX challenges because we’ve lived them.