Frontier Contact Center Roadshow: Toronto, ON - April 14

Execs In The Know will be speaking at a half-day forum hosted by Avanade and Microsoft on how agentic AI is reshaping customer engagement and operating models. The program blends strategic insights from Microsoft engineering, contact center leadership, and Avanade with a pragmatic discussion led by Chad McDaniel. A facilitator guides participants through building a demo‑ready voice bot, offering business and IT leaders a hands‑on experience. Attendees leave with a voice agent accessible via a dedicated 1‑800 line and a clear roadmap for collaboration with Microsoft engineering and partners.