Frontier Contact Center Roadshow: New York City - March 25

When:  Mar 25, 2026 from 10:00 AM to 03:30 PM (ET)

Join Avanade, Microsoft, and Execs In The Know for a half‑day forum focused on how agentic AI is reshaping customer engagement and operating models. The program blends strategic insights from Microsoft engineering, contact center leadership, and Avanade with a pragmatic discussion led by Chad McDaniel. A facilitator guides participants through building a demo‑ready voice bot, offering business and IT leaders a hands‑on experience. Attendees leave with a voice agent accessible via a dedicated 1‑800 line and a clear roadmap for collaboration with Microsoft engineering and partners.

Location

MSFT Innovation Hub
11 Times Square, 6th Floor (Between 41st & 42nd Streets on 8th Ave.)
New York, NY 10036
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