Pathlight’s Performance Intelligence platform boosts team productivity and results with performance metrics, goals, coaching, quality management, workforce optimization, and communications.
Stay ahead of the sweeping changes in the marketplace. Here are some of the key themes and insights for managing customer service and experience in uncertain ...
Are your frontline agents feeling burnt out? Here’s how to support them—and prevent burnout on your team Frontline employees are the face of the ...
Layoffs , an uncertain stock market and soaring inflation and interest rates are signals that a recession could be looming. There's one thing ...
Forward-looking businesses are turning to realtime performance insights, data-driven coaching, and actionable feedback to increase efficiency, ensure company-wide alignment, and empower employees to perform ...
CASE STUDY Using Pathlight enables CLEAR managers and ambassadors to see how they’re performing in real-time, instead of relying on clunky spreadsheets and spending time in the office. With the mobile ...
CASE STUDY With over 4 million clients and $2B in revenue, Stitch Fix leverages data and AI to create a personalized shopping experience for each customer. It is in their corporate DNA to use data ...
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