Pathlight analyzes performance data across all your systems so everyone can know how they are doing and your team can unlock its full potential.
Drive employee engagement, increase retention, and deliver exceptional customer experiences with Pathlight. Companies continue to struggle with employee ...
Pathlight now has AI-driven goal setting that automatically adjusts team and individual goals in realtime based on peer performance and historical trends. ...
Pathlight’s QA and conversation review tool drives success by enabling coaching on the customer conversations and activities that drive your critical KPIs. ...
How do you set your managers up for success? Most managers of customer-facing teams came up through the ranks. They were the “best of the best” in their frontline roles, but now they are tasked with the ...
Look beyond the here and now. To effectively support the diverse ways employees will work in the future, businesses must provide their customer-facing teams with access to advanced cloud-based communications ...
If you are responsible for CX, you balance human nature, data, technology and vendors every day in your decisions and interactions. CX skills are built through experience and the lessons of others. Here ...
Advancing Performance Intelligence Platform To Change How Customer-Facing Teams Manage at Scale
Over the past year, there have been significant improvements to Pathlight that have enhanced the platform’s usability, security, and scalability. Each improvement is designed with our customers in mind to provide better intelligence from multiple data sources so they can perform their personal best.
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