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Event

Frontier Contact Center Roadshow: Toronto, ON - April 14

Execs In The Know will be speaking at a half-day forum hosted by Avanade and Microsoft on how agentic AI is reshaping customer engagement and operating models. The program blends strategic insights from Microsoft engineering, contact center leadership, and Avanade with a pragmatic discussion led...

 04-14-2026 | 11:30 AM - 05:00 PM ET
 Toronto ON

Event

Frontier Contact Center Roadshow: Dallas, TX - April 8

Execs In The Know will be speaking at a half-day forum hosted by Avanade and Microsoft on how agentic AI is reshaping customer engagement and operating models. The program blends strategic insights from Microsoft engineering, contact center leadership, and Avanade with a pragmatic discussion led...

 04-08-2026 | 10:00 AM - 03:30 PM CT
 Irving TX

Event

Customer Response Summit Scottsdale, AZ - September 30 - October 2, 2026

Customer Response Summit (CRS) is where the world’s foremost customer experience leaders come together to shape what exceptional care means today, and tomorrow. Over three days in beautiful Scottsdale, AZ, September 30 - October 2, 2026 , you’ll connect with peers from the world’s most admired...

 09-30-2026 08:30 AM - 10-02-2026 01:00 PM MT
 Scottsdale AZ

Event

The Leadership Table - Executive Dinner in Atlanta, GA

We’re coming to your city, and we’d be honored to welcome you to the Leadership Dinner Series , an invitation-only dinner designed for senior CX leaders who value trusted peer connection and meaningful conversation. This intimate, small-group experience brings local CX executives together...

 04-15-2026 | 06:00 PM - 09:00 PM ET
 Atlanta GA

Library Entry

TP

TP is a global leader in digital business services that consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. #ArtificialIntelligence #Coaching...

Event

Redefining BPO for the AI Era: Growth, Governance, and the Human Edge

This one-day, in-person executive briefing brings CX leaders together to examine how outsourcing is evolving in an AI-accelerated environment. Rising costs, increasing regulatory scrutiny, shifting customer expectations, and rapid automation are reshaping how leaders evaluate partners, manage...

 05-07-2026 | 08:30 AM - 04:30 PM PT
 Redmond WA

Library Entry

Assembled

Assembled is the AI platform for customer support. We help companies manage, forecast, and staff both human and AI agents to deliver more efficient, higher-quality customer experiences. #ArtificialIntelligence #WorkforceManagement #ParticipatingPartners

Library Entry

ASAPP

ASAPP is an AI solution provider committed to solving the toughest problems in customer service. Our flagship product, GenerativeAgent®, is a platform built from the ground up to handle complex, multi-turn conversations with enterprise-grade performance, safety, and control. ...

Library Entry

Flip

Flip is the only Voice AI vendor that can deliver the real deal: Voice AI that doesn’t deflect - it resolves, doesn’t take months to deploy - takes minutes, doesn’t deal in BS - delivers on results. #ArtificialIntelligence #ChannelStrategy #CXConsultingServices #DataAnalytics...

Library Entry

UJET

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. #ArtificialIntelligence #ChannelStrategy #CXConsultingServices ...