Laivly’s proprietary artificial intelligence platform, Sidd, enables the world’s biggest brands to leverage AI, automation, and machine learning into their existing customer service programs, swiftly and without extensive integration barriers. Laivly solves the challenges of cost, consistency, and productivity for contact centers and customer care programs with industry leading agent copilot and self-service solutions. Led by a team of established contact center experts, Laivly grew out of the unique needs and challenges of customer service programs. With a focus on ethics in AI and the agent experience, Laivly works to improve customer service across all industries. Laivly is a privately held company based in Winnipeg, Canada.