Kustomer is the only true omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences – not resolve tickets.
By Brad Birnbaum, CEO & Co-Founder, Kustomer Yesterday, we announced our $60M Series E funding round led by Coatue. I wanted to ...
By Doug Jarvis, Director of Product Marketing The on-demand economy has made it imperative for businesses to provide service via the communication ...
By Andrea Paul, Content Marketing Manager The modern customer wants to buy a product, but they don’t want to be treated like a transaction. ...
78% of consumers would be less likely to shop with a retailer again if they experienced bad customer service. Read our retail report to explore the findings ...
With plans to conduct millions of conversations per month that span 13 languages and three distinct contact types, Glovo required a customer service solution ...
Omnichannel support is a two-way street. While the end-goal is to meet your customers’ needs, your agents are responsible for executing the strategy you ...
Creating positive experiences and providing exceptional support does more than put a smile on a customer’s face. It builds lasting relationships, lifelong ...
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