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Kustomer Blogs

  • By Brad Birnbaum, CEO & Co-Founder, Kustomer Yesterday, we announced our $60M Series E funding round led by Coatue. I wanted to ...

  • By Doug Jarvis, Director of Product Marketing The on-demand economy has made it imperative for businesses to provide service via the communication ...

  • By Andrea Paul, Content Marketing Manager The modern customer wants to buy a product, but they don’t want to be treated like a transaction. ...

Kustomer Resources

  • Posted in: Kustomer

    78% of consumers would be less likely to shop with a retailer again if they experienced bad customer service. Read our retail report to explore the findings ...

  • Posted in: Kustomer

    With plans to conduct millions of conversations per month that span 13 languages and three distinct contact types, Glovo required a customer service solution ...

  • Posted in: Kustomer

    Omnichannel support is a two-way street. While the end-goal is to meet your customers’ needs, your agents are responsible for executing the strategy you ...

  • Posted in: Kustomer

    Creating positive experiences and providing exceptional support does more than put a smile on a customer’s face. It builds lasting relationships, lifelong ...

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