Kustomer is the only true omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences – not resolve tickets.
by: Peter Johnson, VP of Product February 23, 2021 We’re very excited to announce today the release of our third-party app development program ...
by: Andrea Paul, Content Marketing Manager February 5, 2021 2020 likely changed the CX industry for good, and there may be nothing more ill-advised ...
In an effort to understand more thoroughly how retail and e-commerce CX organizations were impacted during the 2020 holiday season, and how the customer ...
Servicing Customers in the New Omnichannel Economy Brands are doing their part to make themselves widely available, but many struggle to implement a service ...
#CustomerRelationshipManagement #ChannelStrategy #JourneyMapping
In an effort to understand how brands are currently using chat, why some have not yet done so, and whether there is a disconnect between customer needs ...
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