Kustomer is the only true omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences – not resolve tickets.
by: Jillian Zatta, Customer Success Manager October 28, 2020 So, you think you’re ready to invest in conversational automation, but you want to avoid ...
by: Kustomer November 24, 2020 Kustomer Quickly Helps Rainbow Shops Reduce Abandon Rate by 60%, Improve Agent Satisfaction And Deliver A Modern Customer ...
#CustomerRelationshipManagement #ChannelStrategy #JourneyMapping
In an effort to understand how brands are currently using chat, why some have not yet done so, and whether there is a disconnect between customer needs ...
With all the changes the past year have brought, we wanted to know how consumer expectations have changed, and how CX organizations can keep up. Kustomer ...
5 Predictions for CX in 2021 #Ideas/Inspiration #Leadership
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