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Latest News from Concentrix

  • Concentrix Earns Recognition on 2023 IAOP Global Outsourcing 100 List

    Concentrix is proud to be recognized as a leader and one of the world’s best outsourcing service providers for the 16th year. As IAOP’s Global Outsourcing 100 is the global, standard-setting association for outsourcing professionals, to be honored as a Global Outsourcing 100 company is an exceptional achievement.  

  • Concentrix Recognized in The Forrester Wave™: Customer Experience Strategy Consulting Practices

    We are honored to be recognized in “The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2022” report. Forrester researched, analyzed, and scored 14 of the most significant customer experience (CX) strategy consulting providers, and this report helps CX professionals select the right one for their needs.

  • Concentrix and Grypp score ECCCSA for Best Innovation in Customer Service

    Concentrix, along with its vendor partner Grypp, is proud to be recognized by the ECCCSA’s (European Contact Centre & Customer Service Awards) for their VisualCX solution: Concentrix VisualCX – Powered by Grypp. Concentrix and Grypp won a GOLD for “Best Innovation in Customer Service.” This award demonstrates our tenacity and dedication to continuing to Reimagine Everything CX for the benefit of our clients and their customers.

Concentrix Blogs

  • Born Digital, Episode 5 Recap The customer experience never sits still. As customer tastes and preferences change, CX is always evolving to keep ...

  • When it comes to satisfying the munchies, this consumer packaged goods client is a powerhouse in serving the yum. Operating in locations found across the ...

  • In many sports, there’s a factor known as “DEGREE OF DIFFICULTY.” For example, in springboard diving, a “3-meter forward dive with a tuck” has a ...

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