Concentrix brings together unmatched talent and all the tools and capabilities to power the greatest customer engagement.
What makes the truly great VOC programs stand out? Employee, or user, engagement! How much employees ...
Diversity has been proven to lead to increased innovation and higher job satisfaction rates. Yet, diversity, ...
Consultative sales methodology embedded across markets, business lines, and lifecycle stages Discover ...
Artificial intelligence (AI) is radically changing the CX landscape, creating new opportunities for customers to engage with brands, where they want to ...
Concentrix hosted our first Environmental Sustainability Roundtable on July 16, 2021, bringing together a group of like-minded clients for some good, ...
The onset of coronavirus required us all to become crisis management experts overnight. Now, after more than a year of upheaval and change, the world ...
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