Concentrix is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands.
Find out how Fastly, a US cloud computing services provider, reimagined their VOC program and boosted ...
See how the advisor experience influences CX and the role digital-first technology plays in transforming ...
When it comes to growing revenue, it’s not all about acquiring new customers. Tap into your fan base ...
The ability to deliver optimal CX in the moment is rooted in automation. Find out how automation is shaping ...
Customer success depends on a continuous and connected journey, where customers realize the value of ...
Disruption and transformational change continue to shake up the status quo across healthcare. Well-established retail disruptors and uniquely differentiated ...
Challenge As a leading pet supplier retailer in the US, this client prides itself on its strong connection to the communities in which it operates, ...
Customer expectations evolve over time. Today, they demand a greater level of personalization than ever before. Customers share information with the brands ...
Login to see Member Insights about this vendor!
This is where community members with personal knowledge of this partner make themselves available to privately offer their insights to their peers. (NOTE: You must be logged in to view.)