Concentrix is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands.
Gain insight into the lived experience of trust and safety experts and the impact of wellness interventions. ...
How to up-level your voice of the customer (VOC) program for a next-level CX journey. Download ...
Our three-phase approach to CX transformation for enterprise-wide impact. Download the eBook:
Discover how automation and artificial intelligence are modernizing interactions to enable better CX. ...
Put your customer at the center of your mobile strategy to earn loyalty and increased lifetime value. ...
Concentrix is proud to be recognized as a leader and one of the world’s best outsourcing service providers for the 16th year. As IAOP’s Global Outsourcing 100 is the global, standard-setting association for outsourcing professionals, to be honored as a Global Outsourcing 100 company is an exceptional achievement.
We are honored to be recognized in “The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2022” report. Forrester researched, analyzed, and scored 14 of the most significant customer experience (CX) strategy consulting providers, and this report helps CX professionals select the right one for their needs.
Born Digital, Episode 5 Recap The customer experience never sits still. As customer tastes and preferences change, CX is always evolving to keep ...
When it comes to satisfying the munchies, this consumer packaged goods client is a powerhouse in serving the yum. Operating in locations found across the ...
In many sports, there’s a factor known as “DEGREE OF DIFFICULTY.” For example, in springboard diving, a “3-meter forward dive with a tuck” has a ...
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