At the Customer Response Summit’s #WomeninLeadership interest group session yesterday we discussed what it means to be a great leader – man or woman. We agreed that it’s not about running a business. It’s about developing people. Here’s the list of leadership qualities and ideas that we believe are essential to creating a work environment that is productive, collaborative, compassionate, and fair to all.
- Advocacy
- Communication
- Competence
- Confidence
- Decisiveness
- Discipline
- Experience
- “Finding the Good”
- Gratitude
- Humility
- Inspiration
- Listening
- Keeping an “Open Door”
- Knowledge-sharing
- Leading by Example
- Mentoring/Development
- Motivating
- Non-judgmental
- Open-mindedness
- Passion
- “Servant-Leadership”
- Transparency
- Trust
- Vision
Are there any we’ve left out? What would you add to this list?
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