Women in Leadership: What It Takes to Be a Great Leader

By Judi Brenstein posted 09-17-2019 11:27 AM


At the Customer Response Summit’s #WomeninLeadership interest group session yesterday we discussed what it means to be a great leader – man or woman. We agreed that it’s not about running a business. It’s about developing people. Here’s the list of leadership qualities and ideas that we believe are essential to creating a work environment that is productive, collaborative, compassionate, and fair to all.

  • Advocacy
  • Communication
  • Competence
  • Confidence
  • Decisiveness
  • Discipline
  • Experience
  • “Finding the Good”
  • Gratitude
  • Humility
  • Inspiration
  • Listening
  • Keeping an “Open Door”
  • Knowledge-sharing
  • Leading by Example
  • Mentoring/Development
  • Motivating
  • Non-judgmental
  • Open-mindedness
  • Passion
  • “Servant-Leadership”
  • Transparency
  • Trust
  • Vision

Are there any we’ve left out? What would you add to this list?

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