ROI CX Solutions has been a trusted leader in the customer experience industry for over 16 years, delivering full-service, integrated inbound and outbound contact center solutions. #ArtificialIntelligence #CustomerRelationshipManagement #DataAnalytics/VoiceoftheCustomer ...
livepro is a knowledge management platform designed to improve the efficiency and effectiveness of customer service teams, particularly in contact centers. #ArtificialIntelligence #CustomerRelationshipManagement #Self-Service #Telephony/Telco/IVR/ACD #WorkforceManagement ...
Zendesk delivers smarter experiences across the entire customer journey. Businesses, agents and consumers all benefit from the power of everyday interactions thanks to our industry leading solutions and expertise. #ArtificialIntelligence #CXConsultingServices ...
Call Center Concierge is a global outsourcing agency that helps clients find their ideal BPO partner. We have a curated portfolio of trusted BPO providers who deliver concierge-level customer care to over 250 clients through 20,000 agents across 10 countries. #ArtificialIntelligence ...
We provide AI and digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #CustomerRelationshipManagement #CXConsultingServices #DataAnalytics/VoiceoftheCustomer ...
Avantive Solutions is a global leader in contact center and BPO services, specializing in customer experience (CX), strategic sales, and digital marketing solutions. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #CustomerRelationshipManagement ...
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. #ArtificialIntelligence #ChannelStrategy ...
Gladly is the only AI-powered customer service software built around people, not tickets. Unlike traditional ticket-based systems, Gladly uses the customer as the core record. #ArtificialIntelligence #ChannelStrategy #CustomerRelationshipManagement #DataAnalytics/VoiceoftheCustomer ...
TELUS Digital designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #CXConsultingServices #CustomerRelationshipManagement ...
Every single customer service interaction has the potential to make or break brand loyalty. This is no secret. Just one bad customer experience can be enough to send someone in search of an alternative product or service; according to Gartner, simply requiring a customer service interaction ...
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