Know It All (KIA), is our exclusive online community where executive CX end users from corporate brands work together to solve challenges, build strategies, and position for the future.
Join us at Customer Response Summit Coronado, California, October 24-26, 2022. Kick back, put your feet in the sand, and soak up the CX inspiration we all value from CRS.
Are you a CX Leader at a consumer brand? Request to join the community to access content from our private discussion forums.
At our recent CX Gig Workforce Briefing at Microsoft HQ in Redmond, WA, we learned one thing for sure: There are as many possible applications of the gig workforce for customer experience as there are corporate use cases - and the number of brands sourcing gig workers for customer service and...