In a time when every customer interaction matters, your outsourcing strategy should do more than support — it should elevate the customer experience (CX). That means balancing cost, quality, and customer loyalty at every turn. Join fellow senior CX leaders at this exclusive, in-person...
08-07-2025 | 08:30 AM - 04:00 PM CT Fort Worth TX
Everyone’s talking about AI. It’s everywhere. But how many are actually using it and getting it right? This virtual event is designed for CX leaders who are ready to cut through the noise and get to what really matters: real-world AI use cases, showcasing the brands who’ve done the work, taken...
07-15-2025 | 01:00 PM - 02:30 PM ET
Customer Response Summit (CRS) is where CX leaders from the world’s leading brands come together to ignite ideas, exchange hard-earned insights, challenge the status quo, and collaborate on the future of customer experience. This is where the real conversations happen, the ones that spark game...
09-17-2025 08:30 AM - 09-19-2025 01:00 PM PT San Diego CA
transcosmos leads the digital evolution across Asia's high-growth markets as a premier BPO partner, offering comprehensive CX and BPO solutions that transform business possibilities into reality. #ArtificialIntelligence #CXConsultingServices #CustomerRelationshipManagement ...
ROI CX Solutions has been a trusted leader in the customer experience industry for over 16 years, delivering full-service, integrated inbound and outbound contact center solutions. #ArtificialIntelligence #CustomerRelationshipManagement #DataAnalytics/VoiceoftheCustomer ...
livepro is a knowledge management platform designed to improve the efficiency and effectiveness of customer service teams, particularly in contact centers. #ArtificialIntelligence #CustomerRelationshipManagement #Self-Service #Telephony/Telco/IVR/ACD #WorkforceManagement ...
About the KIA Champions Program The Know It All (KIA) Champions Program is a unique initiative that recognizes and celebrates top contributors within the KIA online community. Designed to amplify the voices of customer experience (CX) leaders, this program invites a select few members each year...
In today’s digital age, artificial intelligence (AI) has transitioned from a mere trend to an essential component of customer service solutions. At OP360, we pride ourselves on being at the forefront of AI integration, leveraging a vendor-agnostic approach that prioritizes effectiveness and ease...
Zendesk delivers smarter experiences across the entire customer journey. Businesses, agents and consumers all benefit from the power of everyday interactions thanks to our industry leading solutions and expertise. #ArtificialIntelligence #CXConsultingServices ...
Founded in 1988, Humach emerged as a leader in the contact center industry, evolving to integrate the strengths of humans and machines for optimal customer experiences. #ArtificialIntelligence #Coaching/Recruiting/Training #DataAnalytics/VoiceoftheCustomer #EmployeeEngagement ...
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