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Announcements

  • Movate Named a Leader in NelsonHall CX Services in Startups & Emerging Brands 2022 NEAT Evaluation

    Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, announced that it has been recognized as a ‘Leader’ in NelsonHall’s Evaluation & Assessment Tool (NEAT) report for CX Services in Startups & Emerging Brands 2022. The company has been positioned as a ‘Leader’ in 3 quadrants, namely, Overall capability, CX Improvement capability, and Revenue Generation capability market segment.
  • Movate recognized as a global leader in ISG Provider Lens™ contact center report

    Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, announced that it has been recognized as a Global Leader in the ISG Provider Lens™ Contact Center – Customer Experience Services Global 2022 report by Information Services Group (ISG), a leading global technology research and advisory firm.

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Community Blogs

  • Hyper-personalization is tantalizingly close to the verge of the next boom in 2023. From personalization’s inception in the 1980s to becoming a marketing word of the year in 2019, the buzzword has become indelibly etched in every marketer’s lexicon. ...

  • In the last three years, the pandemic and economic headwinds changed the world radically and transformed the entire digital customer experience (CX) ecosystem. With the rising economic uncertainty and dire need to engage customers anywhere they prefer, ...

  • It’s long been acknowledged that the deciding factor for consumers when they’re choosing between products and brands is often the customer experience. Since this is such a longstanding idea, why is it imperative that organizations take a closer look at ...

  • CXOs are increasingly recognizing that stepping up their digital game would lead to more efficiency, innovation, and customer satisfaction. But the problem is, ‘where does one even begin?’ Experts recommend, it begins by mapping your digital customer ...

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