Upcoming Events


  • The Value of Done: Rapid Customer Experience Build Out to Rapid ROI; Yellow Case Study

    *Execs In The Know - Webinar*

    Aug 18, 01:00 PM - 02:00 PM (ET)
    Customers now expect best-in-class services across all devices, browsers, and channels, and building digital experiences to meet these expectations requires development resources that not all organizations have. In the world of low-code solutions, there is much to be said about the advantages of being able to deploy customer applications faster than ever before. Fortunately, low-code solutions for hyper-personalized digital customer experiences can reduce development cycles by 40x, while enabling companies like Yellow, one of the largest super-regional less-than-truckload (LTL) companies in North America, to see a rapid return on investment (ROI). Join Greg Rupp, VP Applications, Enterprise at Yellow, and Jeff Whitehead , CIO at Airkit, for a deep dive conversation on the advantages of low code, taking place on August 18th at 1 PM ET. Topics to be covered include: How leaders at Yellow are driving innovation within their organization to provide value across business departments The value of low-code solutions that integrate with existing systems for greater efficiencies and cost-savings The future of customer interactions and how to equip your business and customers with the right tools for success

  • Customer Response Summit

    *Execs In The Know - Customer Response Summit*

    Oct 24 - 26, (PT)
    We’re excited to bring our CX community together at the historic and newly remodeled beachfront hotel, Hotel del Coronado. Make plans and join us for all the CX learning, sharing, networking, and engagement we value from CRS. We’re taking CRS to sunny Coronado, California as we inspire CX excellence alongside our global community of customer experience leaders. Customer Response Summit (CRS) focuses on topics that matter most to our community with an agenda built “for leaders by leaders.” Our fall CRS will provide attendees with a breathtaking and interactive venue to learn, share, network, and engage to innovate by advancing the conversation on customer experience.