Digital channels have entirely shifted the way customers interact with businesses. The messaging revolution has transformed customer expectations and is driving brands to seek new solutions to deliver faster, more intuitive, and more effective touch points throughout the customer journey.
Unlike live chat, asynchronous messaging has been designed for continuous, rich digital relationships. It provides new opportunities for brands to gain a streamlined, effective, and convenient way to communicate with their customers on the channel of their choice.
How is your brand leveraging Messaging to improve CX across the customer journey?
Join us on Thursday, February 9, 2023 (11:30 AM – 1:30 PM ET ), along with your CX peers and a panel of topic experts to discuss: Getting Conversational: Faster, More Intuitive, and More Effective Touch Points Across the Customer Journey.
Don’t miss out on this engaging conversation amongst your CX leadership peers on Messaging best practices.