Know It All (KIA), is our exclusive online community where executive CX end users from corporate brands work together to solve challenges, build strategies, and position for the future.
Join us at Customer Response Summit in Nashville, TN, on September 20-22, 2023, as we weave together the common threads of “Transforming Connections” with our customers, teams, and each other.
When used as a strategic lever, risk can be the difference between creating a life-long customer or losing them. How do you define risk in your organization in a way that works for both your business and your customer? What relationships do you need to build and maintain to make this kind of strategy possible?
Adobe, one of the world's premiere software companies, is redefining the possibilities of digital experiences and what risk means to their business. Through a deep understanding of profit margins, network limits, and issuing bank relationships, they are constantly seeking to improve their customer experience, reduce fraud, and increase revenue.
Join Execs In The Know along with Matt Wegner, VP/GM of Payments at Adobe, and Jeff Hallenbeck, Head of Financial Partnerships at Forter, to learn how a thoughtful approach to risk leads to more revenue and greater customer lifetime value.