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  • Join Us to Learn About Transforming the CX Landscape

    Join the ResultsCX team at CCW 2023 for our VIP Happy Hour. Let's celebrate a great year of providing exceptional CX! Register now.

  • ResultsCX Finalizes Rebranding of Former 60K Operations in Bulgaria


    Exciting news! We have just completed the rebranding of our former 60K operations in Bulgaria under the ResultsCX name. Our customer support operations in Sofia and Plovdiv will continue to provide the same high-quality support in English and other languages that our clients have come to expect and value from our Bulgaria-based employees. 

    #Outsourcing

  • We are excited to have ResultsCX Board Member Paul Mango join us at AHIP 2023!


    An alumnus of HHS, CMS, and McKinsey, Paul has advocated for consumer empowerment in healthcare. His most recent book about the COVID-19 vaccine program leadership ‘Warp Speed’ has generated rave reviews as a case study in masterful crisis management that optimized efficiency and maintained stringent standards in a highly regulated industry.

    To meet Paul, email jim.gallagher@results-cx.com to make it happen!

    #Leadership 

  • ResultsCX Wins 2023 Excellence in Customer Service Award Company Named Outsource Partner of the Year

    Recognition as Outsource Partner of the Year – Healthcare is a testament to the innovation with which ResultsCX approaches its work for clients across the healthcare spectrum. By focusing on empathy-based support, ResultsCX ensures that interaction with health plan members, patients, and their families is grounded in competency, confidence, and compassion. ResultsCX’s healthcare advocates strive to fully understand patient and member needs and respond with caring assistance that makes lives better.


    #Outsourcing

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