Pathlight analyzes performance data across all your systems so everyone can know how they are doing and your team can unlock its full potential.
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Announcing AI-enabled Quality Assurance and Workforce Management in Pathlight!
Pathlight’s Performance Intelligence combined with Workforce Management and QA ensures quality engagements while boosting CX team efficiency and performance.
Managing Historical Performance Data in a Dynamic Employee Environment
Companies have struggled with ensuring continuity of performance data when employees move departments or leave. Pathlight is built to make this easy for better reporting, planning, ...
The Dark Side of Data: Six Steps to Harness Data and Improve Performance
Data is crucial for the success of any business. But without focus or actionable insights, it's almost like having no data at all. Here are six steps to harness data and improve ...
Interview with Tony Owens, New Pathlight Board Member
Pathlight CEO, Alexander Kvamme, sits down with former Salesforce President and our newest board member, Tony Owens.
May 3, 2022 • 5 min read
Partners in Performance: Implementations that Make it Fast and Easy to Realize ROI
To realize ROI quickly, the implementation process needs to be fast and simple. Here's what our implementation process looks like so our customers see impactful business ...