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The Challenge of Creating a Seamless Experience with Partners To Accelerate Results: Cristin Pierce — November 18, 2020https://www.officiumlabs.io/podcast/the-challenge-of-creating-a-seamless-experience-with-partners-to-accelerate-results-cristin-pierceThe Challenge of Obtaining Customer Service Talent: Jerry Leisure, CEO of Officium Labs — July 22, 2020https://www.officiumlabs.io/podcast/obtainingcustomerservicetalent
By Officium Labs Officium Labs, a network of remote customer experience (CX) professionals helping clients create incredible ...
By Jerry Leisure, Co-Founder & CEO True gamers know that playing video games is about more than experiencing the content of the game—it’s ...
First of all, how are you and your family doing in these COVID-19 times? Jerry Leisure: We are doing well. We are fortunate not to have been severely impacted by the virus so far. We started social distancing, wearing masks, and isolating in March. It has been an interesting 2020, to say the least. It has taught us personal and professional ways to learn, adapt, and find value and meaning in what we do. READ MORE ...
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In the video game industry, a player’s journey from download to devotion has many steps and should the game fail the player, well, that’s one less customer and untold dollars lost. Jerry Leisure knows this all too well. He co-founded Officium Labs with business partner Scott McCabe last year to create dynamic experiences that satisfy their customers time after time.
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