We are a CX Think Tank building tomorrow’s socially conscious customer experience marketplace.
In the near future, how we work, where we work, when we work—and, quite possibly, how we’re paid for that work—will be demonstratively different ...
In 2007, I moved to the United Kingdom. This amazing life adventure opened my eyes to cultures, languages, and opportunities I had never experienced ...
When I was younger, my friends and I tested our athletic prowess by going up the “down” escalator. Sometimes I was successful. Other times, I ...
In this episode of Customer Driven with Chad McDaniel , Jerry Leisure, CEO of Officium Labs, discusses: Advantages of blockchain technology in online security and transactions Emerging trends in the Customer Service world in regard to the implementation of Blockchain tech The company’s B2B and B2C support models and how the gig economy and artificial intelligence are both factoring into those structures The future of Customer Experience ...
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