The Execs In The Know CX Marketplace is a robust, dynamic solutions showcase where senior corporate decisionmakers can share valuable peer-to-peer insights into a wide variety of potential business partners.
CH Consulting Group combines a creative, holistic, and collaborative methodology to deliver contact center solutions that reduce costs, increase efficiencies and improve customer experience.
Gladly is the only customer service platform built around people, not tickets. With everything built-in – voice, email, SMS, chat, social messaging, self-service – Gladly makes service your business.
At the Customer Response Summit’s #WomeninLeadership interest group session yesterday we discussed what it means to be a great leader – man or woman. We agreed that it’s not about running a business. It’s about developing people. Here’s the list of leadership qualities and ideas that we...