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Welcome to Execs In The Know's CX Marketplace

With so many new technologies and service offerings available, it can be hard for CX Leaders to cut through all the information to find solutions that will truly help them achieve their organizational goals. This first-of-its-kind CX Marketplace delivers detailed, up-to-date partner thought leadership and resources while encouraging our online community members to share valuable peer insights in a candid, no-pressure-to-buy environment.

Each month, the partners participating in our CX Marketplace submit new materials so you can stay on top of the latest trends. 

For details on how your company can be featured here, including pricing information, please contact us.



This Marketplace is the perfect complement to Know It All (KIA) our private online community for CX Leaders at top corporate brands. Already a member? Login to get the full experience of this site.

Not yet a member? Request to join here to get full access to both the Community and Marketplace content.

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Participating Partners

View the profiles below for a multimedia deep dive into that partner's emerging technologies, industry research, and underlying approach to CX solutions. You can connect with partners directly using their page's contact form. Members of our private online community also have access to a growing library of downloadable materials typically gated to the general public.

CH Consulting Group

CH Consulting Group combines a creative, holistic, and collaborative methodology to deliver contact center solutions that reduce costs, increase efficiencies and improve customer experience.

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Concentrix

Concentrix brings together unmatched talent and all the tools and capabilities to power the greatest customer engagement.



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COPC

COPC delivers strategy, program development, and implementation services to improve operations that support customer experience.



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CustomerServ

CustomerServ is an outsourcing ecosystem and matchmaking innovator, helping brands find and select the right call center BPO relationships worldwide.



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Gladly

Gladly is the only customer service platform built around people, not tickets. With everything built-in – voice, email, SMS, chat, social messaging, self-service – Gladly makes service your business.

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Movate

Movate is a digital customer experience services company disrupting the industry with agile human-centered innovation and an outcome-focused approach.


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ResultsCX

We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs.

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