About Our CX Marketplace

An Action-Packed Solutions Showcase Where Corporate CX Decisionmakers Can Share Valuable Peer-to-Peer Insights

Key Features:

  • Dynamic, Content-Rich Partner Listings
  • Search by Keyword or Browse by Topic
  • Peer-to-Peer Knowledge Sharing That Cuts Through the Noise

About Our Online Community

The KIA Community is a private, invitation-only professional networking platform where CX Leaders from top customer-facing brands can connect with their peers in a collaborative, non-competitive environment. The CX Marketplace enables its members to access information and crowdsource knowledge to select the right business partners for their organization’s CX needs and goals.

What Makes Our Marketplace Different

For Community Members. With so many new technologies and service offerings available, CX Leaders are inundated with sales pitches from prospective business partners. It can be challenging to determine which solutions will truly help them achieve their organizational goals. Our CX Marketplace delivers up-to-the-minute vendor information while encouraging community members to share valuable peer insights in a candid, no-pressure-to-buy environment.

For Business Partners. Our CX Marketplace enables business partners to take their message directly to the corporate decisionmakers they most desire to reach. In a highly competitive market where name recognition and word of mouth can be a major differentiator, community members’ peer-to-peer knowledge sharing around CX products and services builds valuable credibility. Dynamic, regularly updated vendor listings featuring video embeds, downloadable materials, blog content, and more help business partners tell their brand story to best effect.

What Our Community Members Are Saying...

“I love this idea since I receive so many vendor inquiries from companies that all seem to do the same thing.  It would be great to know that I could get others’ perspectives on different vendors.” (Jonathan Marr, Sephora)


“The Marketplace will be a very helpful database of intense content. ‘I like what you’ve done with the place!’” (Thomas Siebert, TBS Inc.)

“I like the concept and value for our community…definitely see the potential.” (David Zimmerman, QVC)


“I am very impressed with the layout - definitely content-rich.  We all know that these are partners marketing their products and services, but it's still informative. Each company’s experience is different with a vendor and their performance, so it's great we can do the peer to peer discussion.” (Alicia Roberts, YDesign Group)


“I think this is an awesome idea to bring experts in one place to enable someone to look through multiple partners that offer similar services.” (Stan Arnold, Google – former)

For sponsorship and pricing information, contact us.