Gladly Blogs


Gladly is the only customer service platform built around people, not tickets. With everything built-in – voice, email, SMS, chat, social messaging, self-service – Gladly makes service your business.

Gladly Resources

  • Posted in: Gladly

    On this special episode of Radically Personal, we sit down with not one but two amazing guests, Nari Sitaraman and Hernan Giraldo of BARK. Together we dig into how BARK’s mission to make all dogs happy ...

  • Posted in: Gladly

    Find the best platform for you, your business, and your customers. Writing a request for proposal (RFP) for a modern customer service platform isn’t easy — that’s why we did the legwork of identifying ...

  • Posted in: Gladly

    Identify potential signs of burnout on your customer service team and learn tips to address and prevent it Every job has its challenging days or seasons, but persistent stress can lead to serious burnout. ...

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