Cognigy

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Connect With Us

535 Mission St, 14th floor,

San Francisco CA 94105

415-432-9300

Industries We Serve

  • Agriculture & Environmental
  • Automotive
  • Business Services
  • Consumer Electronics, Technology & Software
  • Consumer Goods
  • E-Commerce/Internet Services
  • Financial Services
  • Gaming & Entertainment
  • Healthcare
  • Hospitality & Travel
  • Industrial
  • Insurance & Legal
  • Manufacturing
  • Marketing & Communications
  • Restaurants, Food & Beverage
  • Retail
  • Telecom & Utilities
  • Transportation & Logistics

Categories

Artificial Intelligence, Data Analytics/Voice of the Customer, Employee Engagement, Operations, Quality & CSAT, Self-Service, Workforce Management

Who We Are

Cognigy is revolutionizing Customer Service with the most cutting-edge AI Workforce on the market. Recognized as a Leader for Conversational AI by Gartner, Forrester and IDC, Cognigy's AI Agents empower businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel.

Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time. 

What We Do

Cognigy offers enterprises worldwide a fully trained, human-like, and cost-effective AI Agent Workforce for exceptional customer experiences. Their enterprise-ready and scalable solutions, powered by the world's leading Conversational AI platform, Cognigy.AI, provide next-gen customer service with human-like conversation skills, multilingual proficiency, and 24/7 omnichannel availability.

AI Agents come equipped with Voice AI Agents, Digital Chat AI Agents and Agent Copilot functionalities, they work seamlessly with existing enterprise systems, learn from your human agents, and give them superpowers.

AI Agents for:

  • Phone & Voice
  • Chat & Messaging
  • Agent Copilot
  • Knowledge AI

Visit our website to learn more about what we offer.