Cognigy

535 Mission St, 14th floor,

San Francisco CA 94105

415-432-9300

• Agriculture & Environmental
• Automotive
• Business Services
• Consumer Electronics, Technology & Software
• Consumer Goods
• E-Commerce/Internet Services
• Financial Services
• Gaming & Entertainment
• Healthcare
• Hospitality & Travel
• Industrial
• Insurance & Legal
• Manufacturing
• Marketing & Communications
• Restaurants, Food & Beverage
• Retail
• Telecom & Utilities
• Transportation & Logistics

Artificial Intelligence, Data Analytics/Voice of the Customer, Employee Engagement, Operations, Quality & CSAT, Self-Service, Workforce Management

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Recognized as a Leader for Conversational AI by Gartner, Forrester and IDC, Cognigy's AI Agents empower businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.

Cognigy offers enterprises worldwide a fully trained, human-like, and cost-effective AI Agent Workforce for exceptional customer experiences. Their enterprise-ready and scalable solutions, powered by the world's leading Conversational AI platform, Cognigy.AI, provide next-gen customer service with human-like conversation skills, multilingual proficiency, and 24/7 omnichannel availability.

These AI Agents come equipped with Voice AI Agents, Digital Chat AI Agents and Agent Copilot functionalities, they work seamlessly with existing enterprise systems, learn from your human agents, and give them superpowers.

AI Agents for:

• AI Voice Agents
• AI Agents for Chat & Messaging
• AI-Powered Agent Assist
• AI Agents for Sales & Marketing