Avantive Solutions

14002 E 21st St #1000

Tulsa, OK 74134

(918) 236-5002

• Automotive
• E-Commerce/Internet Services
• Healthcare
• Hospitality & Travel
• Marketing & Communications
• Outsourcing
• Petcare & Animal Health
• Retail
• Telecom & Utilities

Artificial Intelligence, Channel Strategy, Coaching/Recruiting/Training, Customer Relationship Management, Data Analytics/Voice of the Customer, Employee Engagement, Language Services, Operations, Outsourcing, Quality & CSAT, Self-Service, Social Engagement, Telephony/Telco/IVR/ACD, Workforce Management

Avantive Solutions is a global leader in contact center and BPO services, specializing in customer experience (CX), strategic sales, and digital marketing solutions. With over 35 years of experience, we have consistently partnered with companies to deliver tailored solutions that drive exceptional results.

Headquartered in Tulsa, Oklahoma, we have expanded to over 2,000 seats across our worldwide campuses and secure work-at-home network. Our global presence, with onshore, nearshore, and offshore locations, allows us to offer clients geographic diversity, scheduling flexibility, and multilingual support.

As a purpose-driven organization, we are committed to making a meaningful impact. This commitment is evident in the results we achieve for our clients, the care we extend to our employees, and the contributions we make to the communities where we work and live.

We partner with companies to reimagine the customer experience and maximize results through enterprise-level technologies. We offer seamless omnichannel platforms, along with advanced technologies and solutions such as Voice Analytics, Business Intelligence and Data Visualization, Advanced IVR, Artificial Intelligence, and Machine Learning.

• Customer Experience: We craft seamless, personalized customer experiences that build loyalty and drive satisfaction across every touchpoint.
• Customer Acquisition: Our targeted strategies attract and convert high-value customers, fueling your business growth and market expansion.
• Inbound and Outbound Sales: We optimize your sales efforts with data-driven, high-impact inbound and outbound strategies that increase revenue and enhance customer engagement.
• Omnichannel Support: We deliver consistent, responsive support across all channels, meeting customers wherever they are for a unified brand experience.
• Quality Assurance as a Service: Our robust Quality Assurance solutions ensure top-tier service delivery, leveraging advanced analytics, AI-assisted scorecarding, and real-time alerts to continuously improve performance.