COPC Inc. is the global leader in optimizing the customer experience and improving operational performance. With over 28 years of expertise, we provide consulting, training, research, and certification services that deliver measurable results. #ArtificialIntelligence #ChannelStrategy ...
Laivly’s proprietary platform, Sidd, enables the world’s biggest brands to deploy the latest technology to their existing CX programs, swiftly and without extensive integration barriers. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #DataAnalytics...
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. #ArtificialIntelligence #ChannelStrategy ...
OP360 (OfficePartners360) is a US-headquartered BPO, founded in 2006, that provides nearshore and offshore support to ambitious companies on a relationships-first philosophy. #ArtificialIntelligence #Coaching/Recruiting/Training #DataAnalytics/VoiceoftheCustomer #EmployeeEngagement ...
Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. #ArtificialIntelligence #DataAnalytics/VoiceoftheCustomer ...
Gladly is the only AI-powered customer service software built around people, not tickets. Unlike traditional ticket-based systems, Gladly uses the customer as the core record. #ArtificialIntelligence #ChannelStrategy #CustomerRelationshipManagement #DataAnalytics/VoiceoftheCustomer ...
TELUS Digital designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. #ArtificialIntelligence #ChannelStrategy #Coaching/Recruiting/Training #CXConsultingServices #CustomerRelationshipManagement ...
PTP is a professional services firm delivering innovative customer service solutions across contact center and self-service platforms that cut costs, enhance investments, and improve customer satisfaction. #ArtificialIntelligence #ChannelStrategy #CXConsultingServices #Self-Service ...
Centrical, the Performance Experience Platform, empowers best in class customer experiences for the world's leading brands by building highly engaged and productive frontline teams. #ArtificialIntelligence #DataAnalytics/VoiceoftheCustomer #Gamification #Operations #Outsourcing ...
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