Customer Response Summit

We’re excited to bring our CX community together at the historic and newly remodeled beachfront hotel, Hotel del Coronado. Make plans and join us for all the CX learning, sharing, networking, and engagement we value from CRS.

We’re taking CRS to sunny Coronado, California as we inspire CX excellence alongside our global community of customer experience leaders. Customer Response Summit (CRS) focuses on topics that matter most to our community with an agenda built “for leaders by leaders.” Our fall CRS will provide attendees with a breathtaking and interactive venue to learn, share, network, and engage to innovate by advancing the conversation on customer experience.