Know It All, or KIA (“KEE-ah”), is our exclusive, private online community where CX Leaders from top corporate brands work together to solve current challenges, build new strategies, and position for the future.
The coronavirus pandemic is posing significant challenges for CX Leaders and their service operations. Click here to view our community's discussions and resources relating to COVID-19 and operational readiness.
In March of 2020, the sudden and dramatic shift to Work-From-Home was perceived by many as a short-term fix to a crisis of limited duration. Now, more than a year later, it’s clear that Work From Home is here to stay.
Join us for our Enabling Work-from-Home Briefing on June 10, 2021 (8:30 – AM PDT – 11:00 AM PDT / 11:30 AM EDT – 2:00 PM EDT), along with 20-30 of your peers for a highly interactive session. You will experience the power of the experience and knowledge of our expert panelists and our CX leadership community.