AI in Action: Real Deployments. Real Results. Real Lessons.

very CX organization is somewhere in the process of figuring out AI, and most leaders are being asked to show results, not just intent.

This rapid-fire virtual event brings real AI deployments into focus, showcasing practical use cases, measurable outcomes, and lessons learned from organizations putting AI to work across industries.

From customer-facing AI and proactive engagement to voice and workforce operations, see what’s working, what leaders are learning, and where AI is creating meaningful impact.