Customer Response Summit

Due to the rapidly evolving situation with the new COVID19 Delta variant and restrictive corporate travel policies, we are officially transitioning our live Fall 2021 Customer Response Summit in Coronado, CA to a virtual event to take place on October 18-22, 2021.

This was not an easy decision, but a necessary one. Stay tuned for updates to the website, agenda, and registration – coming very soon.

Join us online as we inspire CX excellence alongside our global community of customer experience leaders. Customer Response Summit (CRS) focuses on topics that matter most to our community with an agenda built “for leaders by leaders.” Our fall CRS will provide attendees with a breathtaking and interactive venue to learn, share, network, and engage to innovate by advancing the conversation on customer experience.