As winter wraps us in its embrace, we remember that the season is not just about the cold; it’s about warmth and giving. The same is true of big companies. They’re not solely about big bucks; they’re big on heart, too. Like the comfortable experience of sharing a hot cup of cocoa with loved ones...
OP360 is a US-headquartered BPO providing nearshore and offshore support to ambitious companies.
The way your business adapts to change is how you are (or aren’t) remembered down the line. And one such way to successfully withstand change is through the resilience of your team. Understanding how to build team resilience is a lesson many businesses faced during the COVID-19 pandemic — and it...
Providing remarkable customer experiences is the mission that guides everything we do on behalf of our clients. It’s in our DNA. Recently, our client Comcast Business highlighted one of our colleagues for her outstanding contributions to their customer acquisition and retention program. ...
CH Consulting Group combines a creative, holistic, and collaborative methodology to deliver contact center solutions that reduce costs, increase efficiencies and improve customer experience.
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